Frequently Asked Questions

Direct Primary Care (DPC) is a health care model where you pay your doctor a simple monthly fee for access to care whenever you need it. It means you get longer visits, direct communication with your doctor, and a more personal, stress-free healthcare experience without the hassle of insurance.

Concierge typically has higher membership pricing and bills insurance. DPC has lower monthly memberships and does not bill insurance, but instead facilitates prior authorizations of medications and imaging with insurance companies.

Fusella Family Medicine is NOT a substitute for health insurance. It is highly recommended you maintain health insurance to help pay for labs, medications, imaging, specialty care, hospital services, and more.

Health insurance is not required for membership, although it is highly recommended. Membership at Fusella Family Medicine does not constitute health insurance. Having health insurance will help to pay for additional costs outside of your membership such as labs, medications, imaging, specialty care, and hospital services.

Yes! As of January 1, 2026, the passage of the One Big Beautiful Bill Act allows for DPC membership fees to be paid using your HSA. There are finer details and limitations on fee amounts, so we recommend consulting with your tax accountant or your employer about this first.

We understand situations may arise that require cancellation of your membership. You are free to cancel your membership at any time. Please note, if you were to decide to return to our practice in the future, there is a re-enrollment fee.

Yes. We offer same day or next day appointments.

Because we accommodate same day or next day appointments, walk-in appointments will not be accepted. We strive to devote time and attention to each patient concern, and this is best accomplished through scheduled appointment times.

Unless there is an emergency, all patients will be notified of a planned away time for Dr. Fusella. Patients will be given ample time to have their needs addressed prior to Dr. Fusella being away.

If the need arises for you to see a specialist, we will help to facilitate such a referral within your health insurance network.

While it is our goal to maintain your good health, certain situations may arise that require use of the ER or hospital admission. We will help coordinate such care and will follow up with you after discharge from the hospital. However, we do not provide ER or inpatient care.

We recommend all age and condition appropriate vaccines and require all pediatric patients to be vaccinated. We do not provide vaccine waivers or medical exemptions. Although we are not able to offer vaccines in our office at this time, we are happy to coordinate vaccination through the local health department, pharmacies, or another office.

We will make special accommodations for members who are acutely ill and cannot otherwise come to the office. However, this is not included in the price of the monthly membership. If a home visit is necessary, an additional fee of $150 will be charged. We do not provide chronic care for homebound patients or nursing home residents.

We do not offer obstetrical or prenatal care. We do not offer urgent care, emergency care, or inpatient care. We do not perform major surgeries. We do not provide chronic opioid or suboxone management. This is not a comprehensive list. If the need arises for more specialized care, we can help facilitate this on your behalf.

If you are having a medical emergency, please call 911.

We understand that unexpected events arise. If you need to cancel or change your appointment, we request 24 hours notice. If you no-show an appointment or cancel within less than 24 hours, a $50 fee will be applied.